You are in front of a bike, but you can't connect to it.
First make sure that :
➡️ Bluetooth is activated on your smartphone
➡️ Your mobile data are also activated on your smartphone
➡️Vélo Modalis application has access to your camera and phone storage (to scan the bike's QR code).
Once this check is complete, scan the bike's QR code and wait a few seconds.
If the application runs in a loop with a ∞ symbol on the screen and nothing happens, we invite you to carry out the following steps:
➡️ close the application
➡️ deactivate your Bluetooth and mobile data, then reactivate them (you can also restart your phone)
➡️ relaunch the application and attempt a new connection
❓If you still can't connect, or if an error message appears on your screen, don't hesitate to contact us via our Live Chat in the application or by phone on +33 9 72 17 49 78. You can also send us a mail to email@example.com