End my trip

To complete your trip, you should go to one of our stations indicated by a circle on the app.

Here are the instructions you need to follow: 

1. Attach your bike to the terminal or to the last bike, using the two magnets located on the handlebars and rear wheel on the right-hand side of the bike, following the floor guide.
2. Turn the handlebars approximately 30° to the right to facilitate insertion of your bike, and to ensure that the bike's two magnets are properly attached. The bike should now emit a double "beep".
3. Your trip will end automatically. You'll receive a summary of your ride on the application. If this is not the case, please contact our customer service

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To view your trip history, click on your profile icon at the top left of the home page, then on "MY TRIPS". By clicking on a specific trip, you will be able to consult:

     🗓 the date and time of the trip

     💰 the price charged

    ⏱ trip time and distance covered

❓If you would like more information, please contact us by phone on [phone] or by mail at [e-mail]

I can't end my trip

Force end my trip